Product suggestions for THE ICONIC

Have a great idea to improve your shopping experience on THE ICONIC website or app? Post it or vote on the ideas below and tell us what features we should build next!

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  1. START A VIP REWARDS SYSTEM

    I find i tend to shop places like Lorna Jane,Guess,Nike etc via there online sites as i love the rewards i receive & i love shopping with you guys but if yous added a Rewards system i would definitly shop more threw The Iconic than what i already do,which is quite abit 😎 1 of my fav places to shop,Rewards would just add to the fun

    6,117 votes

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    33 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 5,456 votes

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    42 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. during a sale if your size is unavailable, you click notify me and get it at sale price when it's back in

    during a sale if your size is unavailable, you click notify me and get it at sale price when it's back in

    4,911 votes

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    41 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. 4,463 votes

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    15 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, we’re working on VIP rewards right now and testing a few options to make you shopping experience at THE ICONIC even better. Please keep an eye out for tests we’d love your feedback!

    The ICONIC product team

  5. 3,913 votes

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    20 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. have two different sized models for every outfit!! One size 8 and another 12-14. That would help INCREDIBLY!

    We need to see girls in multiple sizes model the same outfit. I can not accurately shop as a size 12-14 girl when every model is size 8.

    3,538 votes

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    56 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Send a birthday reward to Loyal customers.

    Offer a credit note on your birthday.
    Based on annual spend amount would vary.
    5% of yearly spend?

    3,401 votes

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    30 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Rewards/VIP program.

    I shop SO MUCH on the Iconic and would love to accrue points to save me money on goodies in the future!

    3,190 votes

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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Print the return label on the paper/card that is always included in the packaging with tick boxes for selecting which item to refund/credit.

    Within every package, there is always a piece of card/paper that says "Thank you for shopping with us". Why not print the shipping label on the back of the card??

    Also provide tick boxes on the same card allowing the customer to choose which item to return for refund or 110% store credit.

    2,816 votes

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    28 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thanks for your feedback about printing the return label and including it in the package. This is something we’re testing to make our customers life a bit easier. We’ll let you know when we have more to share.

    Thanks again for your feedback it’s super valuable to us.

    - THE ICONIC Product team

  10. Customer reviews

    It would be great if we could encourage customers to write reviews about each item purchased and upload a picture. Clothing often looks very different on a real, everyday person than on a model!!
    Would recommend that this be built into the rewards program as an added incentive!

    2,755 votes

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    34 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. have a membership and points for every $20 spent which add up for free stuff. Give away free stuff for going over a certain price

    have a membership and points for every $20 spent which add up for free stuff. Give away free stuff for going over a certain price

    2,564 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Show 'more colours available' underneath the product instead of listing it numerous times in every colour.

    Instead of listing the same product numerous times in different colours. Show it once with 'more colours available' underneath the product. Some websites even have little swatches of the colours the product is available in underneath the product image. This would make scrolling through products a far better experience and would allow me to see more products quickly.

    2,457 votes

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    planned  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Shop what the model is wearing

    So often I see the model wearing a top, but I love her skirt/shorts/pants, shoes, accessories and I want to buy the entire look, but I can’t find the other items in the thousands of styles you have on your platform. It would be great if you could include this feature, along side the ‘shop similar looks’.

    2,451 votes

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    started  ·  14 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2,015 votes

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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Have VIP sale days for loyal customers

    Maybe customers who have been loyal purchasers for a certain number of years and have spent a certain number in 12 months. Example 60% off for a customer who has spent 2000 in 12 months and has been a loyal customer for 5 years.

    Don’t just make the sales available for anybody (hence vip sale)

    1,957 votes

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Use recyclable bags for soft items and boxes for fragile items

    Use recyclable / biodegradable bags for robust soft items like rubber/cotton/linen/denim clothing and fabric bags.
    Use boxes with biodegradable packing for delicate/fragile/oversized items like leather, silk, glass, or weekender/travel bags.

    1,932 votes

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    11 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Remove the ‘notify me’ button for clothing in which will not be restocked

    If a item of clothing will not be restocked remove the notify me button, there were over 7 items I clicked that button, to find out after emailing that had no intention of retaining. Show that the item will not be restocked to move on and fit another clothing peice.

    1,901 votes

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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1,682 votes

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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. have a video of the model walking in each item so you can see how it moves an fits properly. like they have on every item on Asos.

    have a video of the model walking in each item so you can see how it moves an fits properly. like they have on every item on Asos.

    1,639 votes

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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bring back free next day delivery on orders over $50

    I liked the free next day delivery on orders over $50 as it's exciting to receive my items straight away, also I could order according to my days at home so I didn't have to worry about theft.

    1,608 votes

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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
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