Product suggestions for THE ICONIC
Have a great idea to improve your shopping experience on THE ICONIC website or app? Post it or vote on the ideas below and tell us what features we should build next!
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Let me know if an item I am about to purchase will go on sale in the next week.
Would be good if I didn't purchase an item then see it on sale in the next few days!
481 votes -
448 votes
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Style a model and allow me to purchase the entire look without finding each item
I want The Iconic to completely style a model and allow me to click 'purchase this look'. The options then come up to select size and colour of each item or remove the items you do't want to purchase.
445 votes -
Include prepaid addressed stickers/label for returns so I don't need to find a printer to print the label
Include a prepaid addressed label for returns so that access to a printer to print your own returns label is not required.
438 votes -
Shop the entire look
I would love to be able to shop the entire look without wasting hours searching through pages trying to find the components of the outfit on the model.
426 votes -
Please allow size exchanges for 'non return' items!
I ordered a non return item and loved the look, but unfortunately it runs big :( - would be great if size exchanges were allowed at least instead of just for faulty items - and if the new size is no longer available then a store credit would be a great next option!
423 votes -
Allow me to use my missed Birthday voucher for a discount, the next time I purchase something, rather than giving me a date to use it by. :(
Oh no, I just finished typing a small essay; okay, I'll try to describe what I just wrote in the survey, and make it shorter: I missed out (I didn't see it on the site) on my Birthday voucher, and only became aware it AFTER I purchased two items from TheIconic. I was offered a code for a same discount, but I was given roughly about two weeks to use the code and after having spent more than $100 on those two items (and JUST before Christmas), there is no way I can afford to buy again, by January the…
389 votes -
Link to other items model is wearing - so you can buy the outfit
Link to the other things the model is wearing - eg in a listing for a skirt, she's wearing a top - link to listing for the top, or allow me to buy the whole outfit.
388 votes -
Nice to see that the iconic reads feedback and responds
Very happy to see The Iconic admin responding to the feedback given on this site.
386 votes -
382 votes
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support more boutique Australian made brands in these current times of uncertainty. Be the platform to offer a directory or links to stores.
Set up a Australian Made boutique brands platform to sell or drop ship.
381 votes -
More than one voucher code at a time
It would be great to be able to put in more than one voucher code at one time. For example, if I put in a code to get a discount, but also be able to put in my $10 sign up voucher code or $20 gift code as well. I wouldn't even mind if there was a minimum spend to use that second code too. As it would be great to be able to combine a few at once. Make use of the over $50 free delivery purchase all at once.
381 votes -
Why are almost all your suit pants made of polyester? Please get cotton, wool, silk, Lyocell, Tencel
I only found 3 wools and 2 cotton pants that are workwear friendly in size AU 6. Please get workwear friendly pants (not culottes and not sweatpants/joggers) that are made of organic cotton and wool, you can also get silk and lyocell/tencel but please stop with the polyester and viscose.
380 votes -
Enable customers to leave reviews on items purchased.
As part of the review, if you could have a scale where customers could rate whether items run small, true to size or large (especially with shoes).
367 votes -
347 votes
Thanks for letting us know you’d like to be notified when items go on sale. If you add an item to your Wishlist and it goes on sale, we’ll notify you when it goes on sale. We’ll also tell you if its running low in stock or has come back in stock. Just make sure you are opted in to Wishlist reminder emails in your preferences: https://www.theiconic.com.au/customer/account/preferences/
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Bring in hair products that are difficult to find in Australia
The products I'm suggesting are either difficult to source in Australia / cost a bomb in shipping fees online/difficult to acquire all in one place.
They are all sulfate, silicone and alcohol free! I especially recommend the Bounce Curl range. These products are suitable for most people especially those with wavy/dry hair.
Hair Care
- Bounce Curl Enzyme Gentle Clarifying Shampoo
- Bounce Curl Pure Silk Moisturizing Shampoo
- Bounce Curl Light Creme Gel
- As I Am Coconut Cowash Cleansing Conditioner
- As I Am Leave-In Conditioner
- Matrix Biolage HydraSource Conditioner
- Hairfinity Strengthening Amino Masque
- Hairfinity…340 votes -
App remain on last page viewed when returning to the app.
It would be nice if when you leave the app and you go back in, the page remains on the last page you left, rather am than refreshing.
Quite often I need to leave the app and go back to my search later. Unfortunately when I return I need to restart my search.317 votes -
Give more discounts codes
I would purchase more items if there were more sales and discounts.
317 votes -
More silk camisoles and slips would be nice.
Especially in black cause that usually sell out fast for size AU 6 & AU 8
315 votesHi there,
Thanks for your feedback about silk camisoles and slips, your feedback has been sent to our buying team. Keep a look out for more camisoles in future, we’ll let you know when we have more in stock.
- THE ICONIC Product team
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314 votes
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