Offer a credit note on your birthday.
Based on annual spend amount would vary.
5% of yearly spend?

This is to prevent people who do not have excess to printers from having to go all the way to a post office and pull out their phones having close contact. All they need to do s to stick the return slip on and post it at a post box near by! Also please extend returns.

I liked the free next day delivery on orders over $50 as it's exciting to receive my items straight away, also I could order according to my days at home so I didn't have to worry about theft.

It's frustrating that a lot of the focus is on Atmos&here, Dazie, Dorothy Perkins, Cotton On etc. as these are very cheap and poor quality. It would be great to be able to filter these out easily.

It would be nice if when you leave the app and you go back in, the page remains on the last page you left, rather am than refreshing.

Quite often I need to leave the app and go back to my search later. Unfortunately when I return I need to restart my search.

Please have pictures of every shoe on models! Shoes look completely different off vs on - and sometimes not a "good" different 😅 And it's hard to tell just from photos of the shoe!

I would love to be able to shop the entire look without wasting hours searching through pages trying to find the components of the outfit on the model.

50 dollar voucher for customers who have their birthdays. OR ORDERS ACTUALLY GETTING DELIVERED TO LOYAL CUSTOMERS

Whenever I do a search I am constantly seeing products pop up again and again on later pages. I'd like to see each one only once. Also, I'd like to see more items on a page, at least 100, without having to click 'next'.

1. Stock brands that are made from recycle materials, you already have some such as Patagonia, which is great.


2. I would recommend having more education on your site about this, clothing is fast industry with a significant negative environmental impact.


3. Stocks brands that are made with fair-trade principles/practises.


4. Educate about sustainability


5. Be plastic free business- choose home-compostable option instead.


6. Have a section of second hand clothes - to encourage more sustainable clothing/fashion.

It would be great to know where each item is made so consumers can support locally made products.

Use different sizes and body shapes to model the clothing, with a short video of the model/s walk-in or moving to show how the clothing sits when worn.

Express shipping was the reason that I used to order from iconic, but now it takes 3 working days to arrive.
I would buy more often if you would offer free Express shipping.
Or maybe you could offer free express shipping with a among of 100.00 or more spent.

Particularly cushions throw rugs candles etc

Set up a Australian Made boutique brands platform to sell or drop ship.

These poor quality brands make the Iconic seem cheap and nasty. I liked that the Iconic was somewhere you could go to buy good quality garments.

Use compostable post bags, support brands that are environmentally conscious and moving to organic and sustainable practice.