Product suggestions for THE ICONIC

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  1. 1,199 votes
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      12 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • 713 votes
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        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Print the return label on the paper/card that is always included in the packaging with tick boxes for selecting which item to refund/credit.

        Within every package, there is always a piece of card/paper that says "Thank you for shopping with us". Why not print the shipping label on the back of the card??

        Also provide tick boxes on the same card allowing the customer to choose which item to return for refund or 110% store credit.

        876 votes
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          12 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Have VIP sale days for loyal customers

          Maybe customers who have been loyal purchasers for a certain number of years and have spent a certain number in 12 months. Example 60% off for a customer who has spent 2000 in 12 months and has been a loyal customer for 5 years.

          Don’t just make the sales available for anybody (hence vip sale)

          272 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Shop what the model is wearing

            So often I see the model wearing a top, but I love her skirt/shorts/pants, shoes, accessories and I want to buy the entire look, but I can’t find the other items in the thousands of styles you have on your platform. It would be great if you could include this feature, along side the ‘shop similar looks’.

            796 votes
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              10 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Hi,

              Thanks for your suggestion we love that you want to shop our looks. We’re investigating a way to help customers shop what the model is wearing in an easy way. Stay tuned for more updates.

              - THE ICONIC Product team

            • Stock more chic minimalist brands like:

              (French and Scandinavian brands tend to fall in this category)

              Clothing:
              Cos
              & Other Stories
              Everlane (Ethical and cool brand!)
              Toa.st clothing (really great natural fibre clothing)
              Arv design (Nordic capsule brand, really cool)
              House of Dagmar
              Filippa K
              Elka (ultilirian)
              Samsøe & Samsøe
              Won Hundred

              Only Menswear (something much more modern and cool than standard T-shirts/collared shirt and surf shorts):
              Our legacy
              Han Kjøbenhavn
              CMMN SWDN
              L’Homme Rouge
              Tonsure clothing

              Undergarments:
              The great Eros
              Eres

              Others:
              Mismo (luggage)
              Vivien Frank (jewelry)
              Miansai (jewelry)

              178 votes
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Stock more of the sizes that go quickly I.e. M and L

                Every time I go to get something in my size it is often gone and the S AND XS sizes are always there.

                62 votes
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                  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Really good site but have a few suggestions for improvement

                  - better birthday voucher, I rarely feel inclined to use my birthday discount as I don’t think it is very different from waiting for a sale. Maybe 50% discount on any single item would be better. Store credit that can be saved up would also be pretty nice.

                  - shoes with actual feet modelling them instead of just the product on a plain background, they are difficult to properly visualise otherwise

                  - more models modelling lingerie

                  - better photography lighting, I remember buying a pair of shoes that look silver but turned out to be mid grey.

                  - loyalty points…

                  320 votes
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                    11 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Use recyclable bags for soft items and boxes for fragile items

                    Use recyclable / biodegradable bags for robust soft items like rubber/cotton/linen/denim clothing and fabric bags.
                    Use boxes with biodegradable packing for delicate/fragile/oversized items like leather, silk, glass, or weekender/travel bags.

                    62 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Bring in more high quality dresses and skirts that are actually approriate for professional jobs.

                      More Sandro, The East Order, By Johnny, and other unique yet high quality work appropriate clothing. Some of the clothing you claim to be work wear are not work appropriate at all. At least not in the professional world. Maybe as a clothing retailer or a waitress but not for a doctor.

                      Please get a model for Love Stories lingerie. They look so good in theory I want to see what they look like on an actual person.

                      99 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow me to use my missed Birthday voucher for a discount, the next time I purchase something, rather than giving me a date to use it by. :(

                        Oh no, I just finished typing a small essay; okay, I'll try to describe what I just wrote in the survey, and make it shorter: I missed out (I didn't see it on the site) on my Birthday voucher, and only became aware it AFTER I purchased two items from TheIconic. I was offered a code for a same discount, but I was given roughly about two weeks to use the code and after having spent more than $100 on those two items (and JUST before Christmas), there is no way I can afford to buy again, by January the…

                        255 votes
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                          3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Please send us return card in the delivery . We fail to print it out most of the times.

                          Please provide a return card when you post things to customers. We can't print them at times

                          279 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • MOre models wearing shoes!

                            I’m going to reiterate what a lot of people are saying here but please have actual models for your shoes! Especially the more expensive shoe brands like Steve Madden, Joseph, IRO etc.

                            84 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add an Exclude option when refining search results

                              Give an option to Exclude when refining my search results so I can find what I DO want without wading through so much that I know I DON’T want.

                              122 votes
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                                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Bring in eminent brand luggage from Taiwan. They only carry the KH53 in Sydney but there are so many different types available.

                                I’m sure your team can negotiate something with them. I own one I bought from Europe and I think it is better than Samsonite and definitely better than Crumpler’s luggage (though I love their bagpacks and crumpler’s trolley luggage look beautiful but the quality of their trolleys are terrible). Please bring it in and give it a chance!

                                Their Capetown series, Interlock series, and Crossover series look amazing. A lot of places in UK and Europe stock them and for good reason too!

                                30 votes
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • 2,635 votes
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                                    17 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Have a petite section. Not everyone is tall with super long torso arms and legs.

                                    Clothes are all proportional to height not size on tags. I am 5'3. Even though a 6-8 and small framed yet with curves I find it difficult to get clothes. I notice more and more women's clothing is being designed for tall, often skinny long limbed people. So a small size may fit but the proportions are wrong. The waist is too long or low, the shoulder too wide, the straps too wide apart, plunging necklines too low etc. Please stock more petite brands.

                                    117 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1,418 votes
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                                        3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • have a membership and points for every $20 spent which add up for free stuff. Give away free stuff for going over a certain price

                                        have a membership and points for every $20 spent which add up for free stuff. Give away free stuff for going over a certain price

                                        2,004 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1,162 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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