Product suggestions for THE ICONIC

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  1. Standard descriptions for clothing (especially for app)

    I realise even when it’s sometimes listed on the website it’s not listed on the app.

    Garment composition
    Garment care
    Lined or unlined
    Sheer or with slip included

    Please also list the WEIGHT for rolling luggage bags.

    248 votes
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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Hi there,

      That’s a great idea to make the product features more standard. It’s something we’re reviewing to improve across all devices.

      Thanks again for your feedback it’s really valuable to us :)

      - THE ICONIC Product team

    • It would be great if we had some sort of mute button for brands we aren’t interested in

      Please The Iconic, make it so that we can mute brands we aren’t interested in. This would help make it easier to see what we like and also new brands without having to keep going to the ‘view my brands’ tab. Because when I don’t like a certain style of clothes I usually end up not liking what the entire brand has to offer.

      203 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • 1,957 votes
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          23 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • More silk camisoles and slips would be nice.

          Especially in black cause that usually sell out fast for size AU 6 & AU 8

          197 votes
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            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Hi there,

            Thanks for your feedback about silk camisoles and slips, your feedback has been sent to our buying team. Keep a look out for more camisoles in future, we’ll let you know when we have more in stock.

            - THE ICONIC Product team

          • Use recyclable bags for soft items and boxes for fragile items

            Use recyclable / biodegradable bags for robust soft items like rubber/cotton/linen/denim clothing and fabric bags.
            Use boxes with biodegradable packing for delicate/fragile/oversized items like leather, silk, glass, or weekender/travel bags.

            410 votes
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              3 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 1,368 votes
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                9 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Hi there, we’re working on VIP rewards right now and testing a few options to make you shopping experience at THE ICONIC even better. Please keep an eye out for tests we’d love your feedback!

                The ICONIC product team

              • Nice to see that the iconic reads feedback and responds

                Very happy to see The Iconic admin responding to the feedback given on this site.

                118 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • For anyone wanting to know good affordable basics offered at the iconic

                  For good quality affordable basics I personally recommend
                  Cloth & co
                  AS Colour
                  assembly label
                  Saba

                  - atmos & here, has some good plain basic T-shirts and jersey lounge pants but don’t get anything fancier than that

                  - huffer, pretty solid choice for plain shirts and sweaters

                  - primness, their simple dresses are good quality, wait for a sale for them to be affordable

                  Sports brands are generally reasonable quality when it comes to basic Ts and sweats, just wait for a sale if not affordable at full price

                  For good somewhat expensive basics to invest in probably Gina RTW

                  123 votes
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Why are almost all your suit pants made of polyester? Please get cotton, wool, silk, Lyocell, Tencel

                    I only found 3 wools and 2 cotton pants that are workwear friendly in size AU 6. Please get workwear friendly pants (not culottes and not sweatpants/joggers) that are made of organic cotton and wool, you can also get silk and lyocell/tencel but please stop with the polyester and viscose.

                    109 votes
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                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Low quality overpriced brands to beware of

                      Airlie
                      Amelius
                      Amuse society
                      Auguste The Label (having “the label” attached at the end does not make it good quality especially not at $100-$300 a piece)
                      Bardot
                      Bless’ed are the meek
                      C/meo collective, We are kindered (pains me to list them here as I use to be a fan two years ago but their clothing have gone downhill)
                      Closet London
                      Dahli
                      Dark pink
                      Delphine (this is more hit or miss)
                      Double trouble gang
                      Everly collective
                      Faithful
                      Forcast
                      Fresh soul
                      Guess (their bags and denim are alright (still crazy overpriced) but other apparel are cheap)

                      * these are just brands based…

                      99 votes
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                        3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Have VIP sale days for loyal customers

                        Maybe customers who have been loyal purchasers for a certain number of years and have spent a certain number in 12 months. Example 60% off for a customer who has spent 2000 in 12 months and has been a loyal customer for 5 years.

                        Don’t just make the sales available for anybody (hence vip sale)

                        609 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Rude comments, spam, and redundant comments

                          Some of the comments hat have appeared here are really quite atrociously rude, but at the same time I kind of agree with some of them.

                          The amount of people spamming this site repeatedly with the exact same suggestions or with useless ones are really terrible. There should be a regulator or mod for these sort of spammy or useless comments. I mean if you have a suggestion just post it once. Not 500 times. And when you type in a comment you can see similar comments appear below so you already know you’re posting spam and redundant comments and…

                          95 votes
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                            under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • Stock more of the sizes that go quickly I.e. M and L

                            Every time I go to get something in my size it is often gone and the S AND XS sizes are always there.

                            210 votes
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                              7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Bring in more high quality dresses and skirts that are actually approriate for professional jobs.

                              More Sandro, The East Order, By Johnny, and other unique yet high quality work appropriate clothing. Some of the clothing you claim to be work wear are not work appropriate at all. At least not in the professional world. Maybe as a clothing retailer or a waitress but not for a doctor.

                              Please get a model for Love Stories lingerie. They look so good in theory I want to see what they look like on an actual person.

                              354 votes
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                                3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Stock more chic minimalist brands like:

                                (French and Scandinavian brands tend to fall in this category)

                                Clothing:
                                Cos
                                & Other Stories
                                Everlane (Ethical and cool brand!)
                                Toa.st clothing (really great natural fibre clothing)
                                Arv design (Nordic capsule brand, really cool)
                                House of Dagmar
                                Filippa K
                                Elka (ultilirian)
                                Samsøe & Samsøe
                                Won Hundred

                                Only Menswear (something much more modern and cool than standard T-shirts/collared shirt and surf shorts):
                                Our legacy
                                Han Kjøbenhavn
                                CMMN SWDN
                                L’Homme Rouge
                                Tonsure clothing

                                Undergarments:
                                The great Eros
                                Eres

                                Others:
                                Mismo (luggage)
                                Vivien Frank (jewelry)
                                Miansai (jewelry)

                                449 votes
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Print the return label on the paper/card that is always included in the packaging with tick boxes for selecting which item to refund/credit.

                                  Within every package, there is always a piece of card/paper that says "Thank you for shopping with us". Why not print the shipping label on the back of the card??

                                  Also provide tick boxes on the same card allowing the customer to choose which item to return for refund or 110% store credit.

                                  1,241 votes
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                                    17 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi there,

                                    Thanks for your feedback about printing the return label and including it in the package. This is something we’re testing to make our customers life a bit easier. We’ll let you know when we have more to share.

                                    Thanks again for your feedback it’s super valuable to us.

                                    - THE ICONIC Product team

                                  • MOre models wearing shoes!

                                    I’m going to reiterate what a lot of people are saying here but please have actual models for your shoes! Especially the more expensive shoe brands like Steve Madden, Joseph, IRO etc.

                                    347 votes
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                                      4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 230 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Shop what the model is wearing

                                        So often I see the model wearing a top, but I love her skirt/shorts/pants, shoes, accessories and I want to buy the entire look, but I can’t find the other items in the thousands of styles you have on your platform. It would be great if you could include this feature, along side the ‘shop similar looks’.

                                        1,081 votes
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                                          10 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi,

                                          Thanks for your suggestion we love that you want to shop our looks. We’re investigating a way to help customers shop what the model is wearing in an easy way. Stay tuned for more updates.

                                          - THE ICONIC Product team

                                        • Really good site but have a few suggestions for improvement

                                          - better birthday voucher, I rarely feel inclined to use my birthday discount as I don’t think it is very different from waiting for a sale. Maybe 50% discount on any single item would be better. Store credit that can be saved up would also be pretty nice.

                                          - shoes with actual feet modelling them instead of just the product on a plain background, they are difficult to properly visualise otherwise

                                          - more models modelling lingerie

                                          - better photography lighting, I remember buying a pair of shoes that look silver but turned out to be mid grey.

                                          - loyalty points…

                                          577 votes
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                                            12 comments  ·  Flag idea as inappropriate…  ·  Admin →
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