Product suggestions for THE ICONIC

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  1. Birthday vouchers

    Give you a voucher for your birthday

    492 votes
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      5 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Print the return label on the paper/card that is always included in the packaging with tick boxes for selecting which item to refund/credit.

      Within every package, there is always a piece of card/paper that says "Thank you for shopping with us". Why not print the shipping label on the back of the card??

      Also provide tick boxes on the same card allowing the customer to choose which item to return for refund or 110% store credit.

      188 votes
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        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Shop what the model is wearing

        So often I see the model wearing a top, but I love her skirt/shorts/pants, shoes, accessories and I want to buy the entire look, but I can’t find the other items in the thousands of styles you have on your platform. It would be great if you could include this feature, along side the ‘shop similar looks’.

        176 votes
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 1,864 votes
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            16 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • have a membership and points for every $20 spent which add up for free stuff. Give away free stuff for going over a certain price

            have a membership and points for every $20 spent which add up for free stuff. Give away free stuff for going over a certain price

            1,410 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Really good site but have a few suggestions for improvement

              - better birthday voucher, I rarely feel inclined to use my birthday discount as I don’t think it is very different from waiting for a sale. Maybe 50% discount on any single item would be better. Store credit that can be saved up would also be pretty nice.

              - shoes with actual feet modelling them instead of just the product on a plain background, they are difficult to properly visualise otherwise

              - more models modelling lingerie

              - better photography lighting, I remember buying a pair of shoes that look silver but turned out to be mid grey.

              - loyalty points…

              57 votes
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                8 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 899 votes
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                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • 755 votes
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • Show 'more colours available' underneath the product instead of listing it numerous times in every colour.

                    Instead of listing the same product numerous times in different colours. Show it once with 'more colours available' underneath the product. Some websites even have little swatches of the colours the product is available in underneath the product image. This would make scrolling through products a far better experience and would allow me to see more products quickly.

                    1,202 votes
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                      planned  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Customer reviews on products

                      Feedback from other customers who have purchased what your looking to buy e.g sizing, quality, etc

                      729 votes
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                        4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Bring back 100 day free returns

                        Or at least make it 60 days, going from 100 to 30 is such a huge jump. The 100 day free return policy is what set The Iconic apart from every other retailer, and offered so much peace of mind when shopping online.

                        262 votes
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                          7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • 585 votes
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                            4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Stock more overseas brands

                            Brands from the US and UK that you can't get in Australia

                            587 votes
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                              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Please send us return card in the delivery . We fail to print it out most of the times.

                              Please provide a return card when you post things to customers. We can't print them at times

                              36 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • More than one voucher code at a time

                                It would be great to be able to put in more than one voucher code at one time. For example, if I put in a code to get a discount, but also be able to put in my $10 sign up voucher code or $20 gift code as well. I wouldn't even mind if there was a minimum spend to use that second code too. As it would be great to be able to combine a few at once. Make use of the over $50 free delivery purchase all at once.

                                233 votes
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Give out some freebies if we purchase over certain amount in one shop.

                                  It would be cool to receive some gifts/freebies/presents for big purchases. Maybe some small things like a trending t-shirt, a make up bag, lip balm, sunnies, etc (little novelty things with practical use) Could be a cute little incentive for people to purchase more ;)

                                  463 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Laybuy payments platform for The Iconic NZ!

                                    New Zealand's biggest buy now, pay later service! 6 weekly interest free payments. Let's make this happen!

                                    966 votes
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                                      71 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 375 votes
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                                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 15 votes
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                                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Please allow size exchanges for 'non return' items!

                                          I ordered a non return item and loved the look, but unfortunately it runs big :( - would be great if size exchanges were allowed at least instead of just for faulty items - and if the new size is no longer available then a store credit would be a great next option!

                                          343 votes
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                                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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