Product suggestions for THE ICONIC

Have a great idea to improve your shopping experience on THE ICONIC website or app? Post it or vote on the ideas below and tell us what features we should build next!

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  1. Send a birthday reward to Loyal customers.

    Offer a credit note on your birthday.
    Based on annual spend amount would vary.
    5% of yearly spend?

    1,649 votes
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    15 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bring back free next day delivery on orders over $50

    I liked the free next day delivery on orders over $50 as it's exciting to receive my items straight away, also I could order according to my days at home so I didn't have to worry about theft.

    796 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. AUSTRALIAN MADE

    Hi The Iconic,

    Australia has had a horrible 2020. First the bushfires, and now Covid-19 (which yes I know is global but Australia is a small economy and this will hit it hard).

    I so badly want to support AUSTRALIAN MADE products, not just aussie labels.I shop pretty much online exclusively and although I try to buy Australian brands you can't always check the label on the back of the jeans to check where its made.

    Could you have a area of the website (or even a banner on the homepage) dedicated to AUSTRALIAN MADE. In this current climate, I…

    275 votes
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  4. 323 votes
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  5. Stock more eco-friendly brands + Have plastic-free courier bag -use home-compostable bags.


    1. Stock brands that are made from recycle materials, you already have some such as Patagonia, which is great.

    2. I would recommend having more education on your site about this, clothing is fast industry with a significant negative environmental impact.

    3. Stocks brands that are made with fair-trade principles/practises.

    4. Educate about sustainability

    5. Be plastic free business- choose home-compostable option instead.

    6. Have a section of second hand clothes - to encourage more sustainable clothing/fashion.

    691 votes
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  6. Express shipping again, as that was the reason i shop on this website.

    Express shipping was the reason that I used to order from iconic, but now it takes 3 working days to arrive.
    I would buy more often if you would offer free Express shipping.
    Or maybe you could offer free express shipping with a among of 100.00 or more spent.

    610 votes
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  7. Remove Cotton On & Missguided items

    These poor quality brands make the Iconic seem cheap and nasty. I liked that the Iconic was somewhere you could go to buy good quality garments.

    693 votes
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    21 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Put more focus on good quality and sustainable brands, and less on poor quality and cheap brands.

    It's frustrating that a lot of the focus is on Atmos&here, Dazie, Dorothy Perkins, Cotton On etc. as these are very cheap and poor quality. It would be great to be able to filter these out easily.

    229 votes
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  9. Due to the whole COVID 19 thing, return slips should be included in the bag!

    This is to prevent people who do not have excess to printers from having to go all the way to a post office and pull out their phones having close contact. All they need to do s to stick the return slip on and post it at a post box near by! Also please extend returns.

    128 votes
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  10. during a sale if your size is unavailable, you click notify me and get it at sale price when it's back in

    during a sale if your size is unavailable, you click notify me and get it at sale price when it's back in

    4,080 votes
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    40 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Please stop showing items multiple times in a search

    Whenever I do a search I am constantly seeing products pop up again and again on later pages. I'd like to see each one only once. Also, I'd like to see more items on a page, at least 100, without having to click 'next'.

    118 votes
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  12. Better way to remove old shipping label so that bag can be reused for returns

    When I received a bag from sportscraft, they had a separate removable piece that had the old shipping label on it. all I needed to do was remove the slip of paper inside and the old label was gone. The Iconic should implement this as your regular stick on label is very hard to remove and I end up taping a ton of masking tape over it.

    361 votes
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    15 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. have two different sized models for every outfit!! One size 8 and another 12-14. That would help INCREDIBLY!

    We need to see girls in multiple sizes model the same outfit. I can not accurately shop as a size 12-14 girl when every model is size 8.

    3,002 votes
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    50 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Rewards/VIP program.

    I shop SO MUCH on the Iconic and would love to accrue points to save me money on goodies in the future!

    2,500 votes
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  15. 592 votes
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  16. Have different shaped women showing the clothes

    Use different sizes and body shapes to model the clothing, with a short video of the model/s walk-in or moving to show how the clothing sits when worn.

    108 votes
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  17. START A VIP REWARDS SYSTEM

    I find i tend to shop places like Lorna Jane,Guess,Nike etc via there online sites as i love the rewards i receive & i love shopping with you guys but if yous added a Rewards system i would definitly shop more threw The Iconic than what i already do,which is quite abit 😎 1 of my fav places to shop,Rewards would just add to the fun

    5,695 votes
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    31 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Please bring in clean skincare

    The Hunter range you have is great, but we need more variety.
    Please bring in clean skincarensuch as:
    Pestle and mortar
    Indie Lee
    Aesop
    Simplicite
    Sodashi
    Odacite
    Ila
    Edible beauty

    And more clean beauty such as
    Bite beauty
    Ilia
    RMS
    Westland atelier
    Sisley phyto range
    Benifit
    Tarte

    207 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. have a video of the model walking in each item so you can see how it moves an fits properly. like they have on every item on Asos.

    have a video of the model walking in each item so you can see how it moves an fits properly. like they have on every item on Asos.

    1,484 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Birthday rewards

    50 dollar voucher for customers who have their birthdays. OR ORDERS ACTUALLY GETTING DELIVERED TO LOYAL CUSTOMERS

    32 votes
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