Allow me to use my missed Birthday voucher for a discount, the next time I purchase something, rather than giving me a date to use it by. :(
Oh no, I just finished typing a small essay; okay, I'll try to describe what I just wrote in the survey, and make it shorter: I missed out (I didn't see it on the site) on my Birthday voucher, and only became aware it AFTER I purchased two items from TheIconic. I was offered a code for a same discount, but I was given roughly about two weeks to use the code and after having spent more than $100 on those two items (and JUST before Christmas), there is no way I can afford to buy again, by January the 9th. My suggestion is, when this happens, to allow the customer to use the code for the discount, on their next purchase, and, if there must be a time limit, to please give the buyer at least a bit more time to use, than just two weeks.
For the Birthday Voucher (which showed up on the site but I didn't realise that's what it was till after I purchased, therefore couldn't use the code/voucher anymore), my suggestion is, for TheIconic to send a reminder "Birthday discount voucher" email to the customer, like other companies do. That way, one can "flag" the email, making sure the voucher is used. Thank you! :)
Email voucher one month before birthday so you can buy a birthday outfit in time for your birthday
they email it to you like the day before your birthday. but longer expiry on it would be great
I’ve been shopping with iconic for years now and didn’t even realise you could get a birthday voucher. Maybe iconic could place an alter at the check out when you’re purchasing something in the month of your birthday.
Maybe when you have a voucher a pop up should notify you asking if you want to use it when purchasing