Oh no, I just finished typing a small essay; okay, I'll try to describe what I just wrote in the survey, and make it shorter: I missed out (I didn't see it on the site) on my Birthday voucher, and only became aware it AFTER I purchased two items from TheIconic. I was offered a code for a same discount, but I was given roughly about two weeks to use the code and after having spent more than $100 on those two items (and JUST before Christmas), there is no way I can afford to buy again, by January the 9th. My suggestion is, when this happens, to allow the customer to use the code for the discount, on their next purchase, and, if there must be a time limit, to please give the buyer at least a bit more time to use, than just two weeks.
For the Birthday Voucher (which showed up on the site but I didn't realise that's what it was till after I purchased, therefore couldn't use the code/voucher anymore), my suggestion is, for TheIconic to send a reminder "Birthday discount voucher" email to the customer, like other companies do. That way, one can "flag" the email, making sure the voucher is used. Thank you! :)