My feedback

30 results found

1. have two different sized models for every outfit!! One size 8 and another 12-14. That would help INCREDIBLY!

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   57 comments  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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   Kat supported this idea  ·  Sep 4, 2020

2. Send a birthday reward to Loyal customers.

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   33 comments  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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   Kat supported this idea  ·  Sep 4, 2020

3. Due to the whole COVID 19 thing, return slips should be included in the bag!

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   7 comments  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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   Kat supported this idea  ·  Sep 4, 2020

4. Make the kids section mord affordable. Kids dont need $119.95 items of clothing. They need affordable clothing options. Less than $50!

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   0 comments  ·  Product suggestions for THE ICONIC  ·  Edit…  ·  Delete…  ·  Admin →
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   Kat shared this idea  ·  Sep 4, 2020

5. Offer more sales and 50% or 70% off days.

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   1 comment  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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   Kat supported this idea  ·  Jan 15, 2019

6. VIP discount codes for regular shoppers

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   7 comments  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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   Kat supported this idea  ·  Jan 15, 2019

7. Offer 50% off one item on my birthday!!!

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   8 comments  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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   Kat supported this idea  ·  Jan 15, 2019

8. Have VIP sale days for loyal customers

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   2 comments  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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   Kat supported this idea  ·  Jan 15, 2019

9. Print the return label on the paper/card that is always included in the packaging with tick boxes for selecting which item to refund/credit.

   2,849 votes

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   29 comments  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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   under review  ·  AdminTHE ICONIC (Product Manager, The Iconic) responded

   Hi there,

   Thanks for your feedback about printing the return label and including it in the package. This is something we’re testing to make our customers life a bit easier. We’ll let you know when we have more to share.

   Thanks again for your feedback it’s super valuable to us.

   - THE ICONIC Product team

   Kat supported this idea  ·  Jan 15, 2019

10. It would be great if we had some sort of mute button for brands we aren’t interested in

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    12 comments  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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    Kat supported this idea  ·  Jan 15, 2019

11. Use recyclable bags for soft items and boxes for fragile items

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    11 comments  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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    Kat supported this idea  ·  Jan 15, 2019

12. VIP codes for regulars. Rewards systems.

    4,531 votes

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    15 comments  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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    planned  ·  AdminTHE ICONIC (Product Manager, The Iconic) responded

    Hi there, we’re working on VIP rewards right now and testing a few options to make you shopping experience at THE ICONIC even better. Please keep an eye out for tests we’d love your feedback!

    The ICONIC product team

    Kat supported this idea  ·  Jan 15, 2019

13. Customer reviews

    2,841 votes

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    36 comments  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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    Kat supported this idea  ·  Jan 15, 2019

14. START A VIP REWARDS SYSTEM

    6,226 votes

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    33 comments  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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    Kat supported this idea  ·  Jan 15, 2019

15. Size 14 is low in stock in many items. Perhaps buy more 14 size to sell.

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    1 comment  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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    Kat supported this idea  ·  Feb 23, 2018

16. The 100 day return policy made the Iconic unlike any other site and was certainly a bonus. Even if it was 60 days or so?

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    Kat supported this idea  ·  Feb 23, 2018

17. Give me a voucher for doing the Customer Survey

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    42 comments  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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    Kat supported this idea  ·  Feb 23, 2018

18. notify me when specific items or brands I like/specify go on sale

    349 votes

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    2 comments  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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    started  ·  AdminTHE ICONIC (Product Manager, The Iconic) responded

    Thanks for letting us know you’d like to be notified when items go on sale. If you add an item to your Wishlist and it goes on sale, we’ll notify you when it goes on sale. We’ll also tell you if its running low in stock or has come back in stock. Just make sure you are opted in to Wishlist reminder emails in your preferences: https://www.theiconic.com.au/customer/account/preferences/

    Kat supported this idea  ·  Jan 28, 2018

19. Have loyalty rewards!

    1,296 votes

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    1 comment  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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    Kat supported this idea  ·  Jan 28, 2018

20. Let me know when they have new products in that are my size, based on previous purchases. And Suggestions to complete the outfit

    177 votes

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    0 comments  ·  Product suggestions for THE ICONIC  ·  Delete…  ·  Admin →
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    Kat supported this idea  ·  Jan 28, 2018