Product suggestions for THE ICONIC
Have a great idea to improve your shopping experience on THE ICONIC website or app? Post it or vote on the ideas below and tell us what features we should build next!
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4478 results found
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Do birthday incentives - like $10 voucher for bday or something
Do birthday incentives - like $10 voucher for bday or something
7 votes -
We should be able to exchange sale items or receive that item on sale when we repurchase after returning
Sale items should be able to be exchanged to different size if promotion has ended and sizing was incorrect as the sale price originally purchased
3 votes -
Introduce compostable postage bags
Introduce compostable postage bags, Iconic is the 5th online retailer in Australia and would send out hundreds of postage bags weekly even daily! It is critical that such a large retailer in the online marketplace sets a tone environmentally. They could partner with a variety of companies who offer these postage bags. Im sure that online shopping would account for a pretty large portion of single use plastics.
99 votes -
Save your filters for your profile
In you Iconic profile that you can save favourite search filters. I.e. Maxi dress size 12 sorted by lowest price. (One of my usual searches). Or Midi dress, floral size 12. (Again something I usually search for around the races season.
7 votes -
Create a single filter tick box for 'non-leather' shoes
so you don't need to tick all the non-leather fabrics. :)
1 vote -
Old or damaged packaging.
Please don't send customers expensive footwear, even if on sale, in old, broken and damaged shoe boxes. This makes for a horrible experience upon opening the parcel. Repair the box or have it replaced. Wrap the contents securely. The way an item arrives to the customer, the presentation, is all part of the experience. Make it special. Don't send junk packaging it's offensive.
1 vote -
When filtering shop the item in only one colour
So you filter by tops in blue ... it should only show the style once in blue then if you click on the item you can then view the other colour options instead of it showing the same style in all colours when going down the filtered list
1 vote -
Plus size
More plus size options
4 votes -
Provide a concierge service
Provide a concierge service that sources hard to find items or items not otherwise available in Australia.
1 vote -
use shorter models ie 162cm for size 8-10
This would allow more accurate image of length of tops, skirts, dresses and pants. Even though length of garments are provided, it’s not the same as seeing it on a model more like your own size. Not all size 8,10,12 people are tall like models which is one reason why they are models
1 vote -
Allow you to hide a product on their website
I wish when you are browsing you could hide a product that you are not interested in. I often come back to The Iconic website or app to shop and it would be so much easier to search through the thousands of results if some of the products I had already seen had already been hidden under my account.
1 vote -
More focus on sustainability
More focus on sustainable clothing, packaging etc. Move towards making it a core element of The Iconic. You have done some work towards this but could be so much bette! Cheap, nasty brands that have terrible sustainability record should be phased out where possible and more and more sustainable brands included with a specific focus on sustainability. These clothes are always better long term value and better quality also.
Also could the Iconic look to help with recycling/upcycling or renting clothes? All these ideas are even better than buying new even if it is sustainable!
6 votes -
erase the option of an earlier delivery for $3.95 however it will not arrive when they say
The $3.95 option does not apply in the current climate so do not advertise it. I only ordered the shoes as I thought I would have them on Tuesday as stated however they did not arrive.
I received a credit of $10.00 which is really $6.05.
4 votes -
Allow returns/exhanges on FINAL SALE items
I understand that you are trying to cleat stock but sometimes the size guide does not provide measurements, so it is a huge risk buying sale items that may turn out to be the wrong size and also cannot be refunded or exchanged
2 votes -
Faster Returns
Offer faster returns or refund upon return postage confirmation like ASOS etc
6 votes -
Would help find best fit size
Help find best fitted size based on previous purchases and returns with clothing and shoes. Especially for foreign sizes, this would be good for not just myself but my family aswell.
1 vote -
Make a refine tool where you can choose which brands you don't get presented with.
Same as when you pick what brands you wanna see, but you choose what brands you wouldn't want to see. For example if you don't like a particular brand you can choose for it not to come up.
1 vote -
2 votes
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Please include a Tall filter selection
Tall filter option
5 votes -
1 vote
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