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AdminTHE ICONIC (Product Manager, The Iconic)

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  1. 2 votes

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    AdminTHE ICONIC (Product Manager, The Iconic) commented  · 

    I can see our Customer Service team have been in contact with you and resolved the issue. Thank you for raising your concerns.

  2. 13 votes

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    AdminTHE ICONIC (Product Manager, The Iconic) commented  · 

    We are more than happy to follow this up with our Customer Service team. Please let us know your order number and we will be in contact.

  3. 2 votes

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    AdminTHE ICONIC (Product Manager, The Iconic) commented  · 

    We're sorry you experienced an issue with your delivery. I understand our Customer Service team have since resolved this for you, but please feel free to reach out to them if you have any further concerns.
    http://www.theiconic.com.au/contact/

  4. 12 votes

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    AdminTHE ICONIC (Product Manager, The Iconic) commented  · 

    Thanks for your feedback. You can shop sass & bide here: http://www.theiconic.com.au/sass-bide/ and Thurley here: http://www.theiconic.com.au/thurley/

    Check out our designer boutique here: http://www.theiconic.com.au/boutique/ to discover more of our premium brands.

  5. 131 votes

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    AdminTHE ICONIC (Product Manager, The Iconic) commented  · 

    Thanks for your feedback. We do! And we will do more of this. Our 'New brands we love' newsletter which went out earlier this season featured some great small Aussie designer brands like Romance Was Born, Bec and Bridge, Manning Cartell, Dion Lee, Lover. THE ICONIC prides itself on supporting local brands, and will continue to do so.

  6. 439 votes

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    AdminTHE ICONIC (Product Manager, The Iconic) commented  · 

    Thanks for your feedback. Try our new Print at Post service. Head to an Australia Post office and show your return label on your mobile and they will print it for you.

  7. 5 votes

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    AdminTHE ICONIC (Product Manager, The Iconic) commented  · 

    Thanks for raising your concerns. One of our Team Leaders will be in touch shortly.

  8. 17 votes

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    AdminTHE ICONIC (Product Manager, The Iconic) commented  · 

    This feature is on its way – stay tuned!

  9. 19 votes

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    AdminTHE ICONIC (Product Manager, The Iconic) commented  · 

    This feature is on its way - stay tuned!

  10. 115 votes

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    AdminTHE ICONIC (Product Manager, The Iconic) commented  · 

    Thanks for your feedback. Our ICONIC Exclusive discount has been really popular with students on Unidays. We're always considering new ways to engage with the student community and will consider your inputs for future promotions

  11. 30 votes

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    AdminTHE ICONIC (Product Manager, The Iconic) commented  · 

    Thanks for your feedback. We are currently working on adding product details into the back in stock emails so its easy to see which item is back in stock. Watch this space!

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