Product suggestions for THE ICONIC
Have a great idea to improve your shopping experience on THE ICONIC website or app? Post it or vote on the ideas below and tell us what features we should build next!
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4868 results found
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Hire more customer service staff
Had to wait over an hour for live chat. Hire more staff And have longer hours to contact them. Many people order online out of usual business hours.
3 votes -
VIP rewards, more tall people clothing, show models for different sizes, size guides for each brand, next day express shipping
VIP rewards - good ones that really make you feel thankful! More tall people clothing, show models for different sizes and videos, size guides for each brand, next day express shipping, remove items from wish list if product is no longer going to be available (do not allow adding to wish list if product is discontinued). Better re-stocking of popular sizes.
Drop poor quality lines.. My biggest reasons for returns are inconsistent sizing across brands and item looking different to photos (usually looks a different quality/material hard to judge from photos) and item looking very different on me than on…
2 votes -
More watches
High end watches
2 votes -
Size Aus 2 / XXXS Petite Clothing
Coming from an adult woman who is 5ft and 40kg, we'd love to see a bigger range of super petite clothing! Stopping at size 4 isn't very inclusive.
I looked in the kids section but NONE of the clothes were modelled so I had no idea what they looked like on :(
2 votes -
Loyalty program
Loyalty program that gives back to customers spend and earn private sales small gifts the extra mile
191 votes -
Birthday gift to loyal customers
Send a birthday voucher (29/12/1961)
1 vote -
Have shoes on models feet ( kids) to see how they look on the foot. E.g how low the cuts are and how high the back of sneakers are
Have all sneakers and shoes modeled
4 votes -
Filter clothes and shoes by fit type
Having a filter that helps with wider or narrower shoe size, or ranges that are cut for a fuller bust or hip measurement relative to waist, would be a huge help in figuring out what size to buy (and if it's even worth trying)
3 votes -
have an adidas tracksuit black with red stripes
adidas tracksuit black with red stripes
1 vote -
Rewards
Eg: for every $500, a $50 voucher
1 vote -
Add a watch function
Add a function where you can tag and item to 'watch'. When it goes on sale/price changes it sends an alert.
1 vote -
Give better sizing information on Adidas and Gap teen clothing.
At the moment you have to guess and the chat agents dont know either. The size guide needs updating
1 vote -
1 vote
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Remove Cotton On
Cheap and go direct to Cotton On if you want that budget experience
2 votes -
Birthday Voucher with longer expiry
I have a Birthday Voucher for Feb 2020, I wish it had a longer expiry as didn't get to use it quick enough...really need it and want to use it now...
3 votes -
Have more realistic models with ranges of body shapes- eg post baby body
Have more realistic models with ranges of body shapes- eg post baby body
6 votes -
Allow to pay from overseas
Allow to pay from overseas
1 vote -
1 vote
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Be able to filter clothing by style, such as ‘minimalist’, ‘boho’, ‘sporty’
If i’m looking for minimalist clothing for example, there is a lot of filtering involved (t-shirt, white) and sometimes i’m looking for inspiration and filtering can remove something that I would not have considered before.... be nice to scroll through a selection of clothing types on one page that fit into a style category.... maybe they could also come up as a ‘suggested for you’ option.
3 votes -
Free shipping on all products
Free shipping on products
1 vote
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