Product suggestions for THE ICONIC
Have a great idea to improve your shopping experience on THE ICONIC website or app? Post it or vote on the ideas below and tell us what features we should build next!
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4479 results found
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Give staff a bonus for great customer happiness
Give staff a bonus for great customer happiness
3 votes -
Stock Olive clothing
It's a British contemporary and ethical clothing brand
2 votes -
4 votes
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Have a customer call contact
A phone number to talk to a real person
39 votes -
Print the return label on the paper/card that is always included in the packaging with tick boxes for selecting which item to refund/credit.
Within every package, there is always a piece of card/paper that says "Thank you for shopping with us". Why not print the shipping label on the back of the card??
Also provide tick boxes on the same card allowing the customer to choose which item to return for refund or 110% store credit.
2,853 votesHi there,
Thanks for your feedback about printing the return label and including it in the package. This is something we’re testing to make our customers life a bit easier. We’ll let you know when we have more to share.
Thanks again for your feedback it’s super valuable to us.
- THE ICONIC Product team
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Do more environmentally friendly initiatives
Stock brands that promote sustainability and equality
17 votes -
1 vote
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1 vote
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1 vote
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Have a standard slow movement for the models in videos. Make sure at least one pic isn't an artistic pose but shows the actual cut and shape
As above. Some model pics showing the cut and style, instead of just artistic poses. The videos having a slow standard movement of the model as she turns around. Some are to jerky and fast and it's quite frustrating, so I just turn it off and then the result is not to buy it. Overly posed items I flick across, especially if there is a lot of fabric and the model is hunched or not showing the item properly.
2 votes -
More Accessories - linked to a look
Some Models wearing shoes/scarves to complete the look.
3 votes -
Add extra search features
Categorise clothes by shape (fitted/loose) and length (cropped / long)
1 vote -
More women's jewellery
More women's rings
2 votes -
1 vote
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Have models wearing each size so you can see what you would like like in that size
Instead of just having models wearing a size 8 or plus size in the pictures, it would be great when picking your size if there was a model wearing that size. Being a 12/14 I usually can’t picture myself in the clothes and don’t know how it would fit me. This would help when picking styles that are flattering and suit your body type.
1 vote -
Sale notification
the option to be able to select an item to be notified about when it goes on sale.
9 votes -
Implement a virtual fitting app
This would allow the wearer to try on the clothing prior to purchasing. May also reduce the requirements to return items.
3 votes -
Rewards and more variety
Please introduce rewards and more variety like whimsical fashion.
1 vote -
1 vote
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Sell women's jelly heels in a size 9 and a size 9 wide-fit.
These things have been around for decades, they always sell somewhere and always come back into fashion. So why are they only available in smaller sizes? It's not like they are hard to make? One material and the same design in a slightly bigger mold. If they've been around this long, they're not going away any time soon, so can you sell them in a size I can wear so I'm not excluded?
1 vote
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