Product suggestions for THE ICONIC
Have a great idea to improve your shopping experience on THE ICONIC website or app? Post it or vote on the ideas below and tell us what features we should build next!
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4473 results found
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Categorize skirt length, and sleeve lengths
Would love to see a category with skirt length and sleeve lengths so I don't have to spend hours scrolling when I'm looking for something specific. I'm much more likely to leave the site from scroll exhaustion, where as I'm much more likely to buy other things, be more loyal, if the iconic saves me time.
4 votes -
Listen to customers
Was given a discount code for $25 however it did not work. Customer service sent an email with troubleshooting ideas. When I responded stating all of these had been met (ie minimum spend was met, within the the validity date, no excluded items, code was correct) and provided screen shots as proof I then got no response however got an email asking for a customer service rating on my recent issue! Would be good to actually have customer service to rate!
4 votes -
Sustainable packaging
Each item does not need seperate plastic bags, or if you believe that they do, they should be in a different material that is more sustainable
1 vote -
Formal wear
Leather jackets
1 vote -
I wish Iconic would sell more Aboriginal clothing
I think Aboriginal tribal art should be put on t-shirts
3 votes -
Have a way to filter a little better. Sometimes I filter and still get maternity dresses when I didn’t select maternity.
Try cutting the filters - too much variety comes up even after using sort and filter eg maternity.
6 votes -
Remove the ‘notify me’ button for clothing in which will not be restocked
If a item of clothing will not be restocked remove the notify me button, there were over 7 items I clicked that button, to find out after emailing that had no intention of retaining. Show that the item will not be restocked to move on and fit another clothing peice.
1,955 votes -
1 vote
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Sale products
When showing the brand put all sales items at the front of the list, one to encourage customers to purchase more, while selling through your old/last seasons stock
1 vote -
Stock boutique homeware
Stock boutique homeware
39 votes -
Virtual try on for body shape
The main reason I return clothing is because it doesn't suit me.
If you could virtually try before you buy that would minimise disappointment.2 votes -
9 votes
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50 votes
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1 vote
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4 votes
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Not switch between NZD and AUSD
Please keep the currency the same for NZ users. If I log on to the NZ site, I shouldn't be suddenly shown items in Australian dollars.
2 votes -
Elimination of brand that we don't like to see
Elimination of brand that we don't like to see
1 vote -
Men’s skin care
Looking for a quality, organic range ?
1 vote -
Boycott cotton on, we can get it cheaper through them and it takes up too much of the search results
Would be helpful to have an option in the search engine filter, to filter out a brand Or label from search results
I personally dislike cotton on and find it floods the search results.4 votes -
Have phycsical pop up stores
Pop ups in shopping strips or centres and feature their focus or exclusive brands so you can get a look and feel of the brand that customers identify with online, in person. It’s the opposite of the traditional way of how we shop. We shop in bricks and mortar stores or see something we like online and shop in store, if there was a pop up iconic space it extends and creates a different customer experience for your loyal online shoppers and hopefully draws new clients in
1 vote
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