Product suggestions for THE ICONIC
Have a great idea to improve your shopping experience on THE ICONIC website or app? Post it or vote on the ideas below and tell us what features we should build next!
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4766 results found
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Old or damaged packaging.
Please don't send customers expensive footwear, even if on sale, in old, broken and damaged shoe boxes. This makes for a horrible experience upon opening the parcel. Repair the box or have it replaced. Wrap the contents securely. The way an item arrives to the customer, the presentation, is all part of the experience. Make it special. Don't send junk packaging it's offensive.
1 vote -
When filtering shop the item in only one colour
So you filter by tops in blue ... it should only show the style once in blue then if you click on the item you can then view the other colour options instead of it showing the same style in all colours when going down the filtered list
1 vote -
Provide a concierge service
Provide a concierge service that sources hard to find items or items not otherwise available in Australia.
1 vote -
Have a reward system for those customers who spend a lot and regularly
The more you spend, the more rewards you unlock! Looking after loyal customers to ensure they continue to use the iconic would be a great step!
3 votes -
use shorter models ie 162cm for size 8-10
This would allow more accurate image of length of tops, skirts, dresses and pants. Even though length of garments are provided, it’s not the same as seeing it on a model more like your own size. Not all size 8,10,12 people are tall like models which is one reason why they are models
1 vote -
Allow you to hide a product on their website
I wish when you are browsing you could hide a product that you are not interested in. I often come back to The Iconic website or app to shop and it would be so much easier to search through the thousands of results if some of the products I had already seen had already been hidden under my account.
1 vote -
Birthday rewards and vip rewards
Reward people on there birthday also reward frequent users
4 votes -
More focus on sustainability
More focus on sustainable clothing, packaging etc. Move towards making it a core element of The Iconic. You have done some work towards this but could be so much bette! Cheap, nasty brands that have terrible sustainability record should be phased out where possible and more and more sustainable brands included with a specific focus on sustainability. These clothes are always better long term value and better quality also.
Also could the Iconic look to help with recycling/upcycling or renting clothes? All these ideas are even better than buying new even if it is sustainable!
6 votes -
erase the option of an earlier delivery for $3.95 however it will not arrive when they say
The $3.95 option does not apply in the current climate so do not advertise it. I only ordered the shoes as I thought I would have them on Tuesday as stated however they did not arrive.
I received a credit of $10.00 which is really $6.05.
4 votes -
Have a way to filter a little better. Sometimes I filter and still get maternity dresses when I didn’t select maternity.
Try cutting the filters - too much variety comes up even after using sort and filter eg maternity.
4 votes -
Would help find best fit size
Help find best fitted size based on previous purchases and returns with clothing and shoes. Especially for foreign sizes, this would be good for not just myself but my family aswell.
1 vote -
Make a refine tool where you can choose which brands you don't get presented with.
Same as when you pick what brands you wanna see, but you choose what brands you wouldn't want to see. For example if you don't like a particular brand you can choose for it not to come up.
1 vote -
2 votes
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Please include a Tall filter selection
Tall filter option
5 votes -
1 vote
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Have a "sister support" eg every purchase made the option to donate to Taboo Sanitary Product (for example)
So with each purchase on womenswear the option to donate back either to Taboo (to end period poverty) or to perhaps start building a donation centre to buy a "Dignity Wardrobe" outfit and help women here with a new outfit https://sydney.dressforsuccess.org/
1 vote -
Give birthday vouchers to members, member only sales.
Some more benefits for members would be great.
1 vote -
A rewards program with points
It would be nice to have a rewards program like other sites which would allow you to get points on every purchase and give vouchers/deals when you receive enough points.
11 votes -
Hire!
Would love to be able to buy a dress and rent a designer bag all from the same shop
1 vote -
Sell more large size Australian brand shoes.
I prefer to buy Australian made shoes but have difficulty locating larger sizes.
2 votes
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