Kath

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    29 comments  ·  Product suggestions for THE ICONIC  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there,

    Thanks for your feedback about printing the return label and including it in the package. This is something we’re testing to make our customers life a bit easier. We’ll let you know when we have more to share.

    Thanks again for your feedback it’s super valuable to us.

    - THE ICONIC Product team

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    Kath commented  · 

    I have an issue with returns, I went to return a dress followed all the prompts and then found I had no ink in my printer. The website said to go to the post office and they could print out a label. I have not been able to get the post offices in my area where I live to do this. I know have a dress which arrived 1 week late and no way to return it. Your website does not give an alternative address, I would even pay for the shipping if I could find it.

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