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Kath

← Product suggestions for THE ICONIC

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  1. Print the return label on the paper/card that is always included in the packaging with tick boxes for selecting which item to refund/credit.

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    29 comments  ·  Product suggestions for THE ICONIC  ·  Admin →
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    under review  ·  AdminTHE ICONIC (Product Manager, The Iconic) responded

    Hi there,

    Thanks for your feedback about printing the return label and including it in the package. This is something we’re testing to make our customers life a bit easier. We’ll let you know when we have more to share.

    Thanks again for your feedback it’s super valuable to us.

    - THE ICONIC Product team

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    Kath commented  · 

    I have an issue with returns, I went to return a dress followed all the prompts and then found I had no ink in my printer. The website said to go to the post office and they could print out a label. I have not been able to get the post offices in my area where I live to do this. I know have a dress which arrived 1 week late and no way to return it. Your website does not give an alternative address, I would even pay for the shipping if I could find it.

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