Nadia Attard

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    29 comments  ·  Product suggestions for THE ICONIC  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there,

    Thanks for your feedback about printing the return label and including it in the package. This is something we’re testing to make our customers life a bit easier. We’ll let you know when we have more to share.

    Thanks again for your feedback it’s super valuable to us.

    - THE ICONIC Product team

    Nadia Attard supported this idea  · 
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    Nadia Attard commented  · 

    I received a faulty dress and you DO NOT have access to return lable or even your live chat has no access to send a message . No window that says "Send" . where is your communication here with customers that get stuck with the faulty dress that you need to receive back not before a month. Is this a tricky way of getting rid of fault items ? avoiding to ring me even after I sent you my telephone No. NEVER EVER again anything from Iconic.

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