Thanks for your feedback about printing the return label and including it in the package. This is something we’re testing to make our customers life a bit easier. We’ll let you know when we have more to share.
Thanks again for your feedback it’s super valuable to us.
- THE ICONIC Product teamNadia Attard supported this idea ·
An error occurred while saving the commentNadia Attard commented
I received a faulty dress and you DO NOT have access to return lable or even your live chat has no access to send a message . No window that says "Send" . where is your communication here with customers that get stuck with the faulty dress that you need to receive back not before a month. Is this a tricky way of getting rid of fault items ? avoiding to ring me even after I sent you my telephone No. NEVER EVER again anything from Iconic.