4831 results found

1. I wish you would send out email comms that are actually tailored to if you are registered on the Australian site or the NZ site.

   Currently all your email comms comes from the Australian email address and contain information relating to the Australian site even if the users account is a NZ one. e.g. you send an email saying that some of my wishlist items are on sale and provide a link...to the Australian site where I don't have an account. So I then have to navigate to the NZ site, log in and see if they are still on sale. This isn't a great experience and I don't really bother looking at the wishlist sale updates anymore as it is a hassle.

   Your promotions are also sometimes ones that NZers are not eligible for. Like the email I got today for the Nivea shopping spree that is only available for Aust residents. Please send me promos that are only applicable for NZ residents.

   I realise you probably just set up an NZ url and tweaked the AU site by adding in NZD pricing etc as it is a quick way to get into the market and test to see the potential for growth but it is time to improve the user experience for your NZ customers. It is particularly noticeable since other aspects of the experience e.g. returns etc are so good.

   Currently all your email comms comes from the Australian email address and contain information relating to the Australian site even if the users account is a NZ one. e.g. you send an email saying that some of my wishlist items are on sale and provide a link...to the Australian site where I don't have an account. So I then have to navigate to the NZ site, log in and see if they are still on sale. This isn't a great experience and I don't really bother looking at the wishlist sale updates anymore as it is a hassle.

   Your promotions… more

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2. Stone and strand

   Please stock stone and strand! They have such a great variety of jewellery that’s quality but it’s so hard and limited to buy in australia. I think it’ll be a great hit!

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3. Start including models who are shorter than 5’9

   Models always seem to be 5’9 or taller. Especially with skirts and dresses, it would be great to see the length on models of all different heights

   17 votes

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4. A loyalty program/VIP program

   Loyalty/Vip programs to accumulate points, special sales

   4 votes

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5. Suggestion

   Please consider stocking Skims & La Voûte if possible?

   1 vote

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6. Have more accessible and stylish clothing
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7. Stock Aussie brand RAWW Straws (biodegradable drinking straws) - www.raww.store

   A great product to see in THE ICONIC store would be RAWW Reusable Bamboo Straws and RAWW Single-use Organic Wheat Straws. Sustainable and affordable!

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8. Please bring in clean skincare

   The Hunter range you have is great, but we need more variety.
   Please bring in clean skincarensuch as:
   Pestle and mortar
   Indie Lee
   Aesop
   Simplicite
   Sodashi
   Odacite
   Ila
   Edible beauty

   And more clean beauty such as
   Bite beauty
   Ilia
   RMS
   Westland atelier
   Sisley phyto range
   Benifit
   Tarte

   301 votes

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9. Show shoes on models so we can see what they look like

   Shoes on models so you can see what they look like on the foot. They often look totally different when you see them on.

   44 votes

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10. Birthday reward

    Voucher for loyal customers birthdays

    37 votes

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11. Thank you front line day

    A special 2day event with at least 60% discounts sitewide for front line workers & their families! They are having it hard, their hard work will help us get out of lockdowns faster!

    1 vote

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12. Start stocking golf apparel.

    Stock golf apparel from Nike, Footjoy, Titleist, Polo Ralph Lauren, RLX Ralph Lauren, Lacoste, etc

    3 votes

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13. Product recommendation

    stock the assembly label ella knit midi dress in the caramel colour

    2 votes

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14. Australian made or Australian materials or Australian manufacturing

    A little badge on the product page indicating it is Australian made, Australian manufacturing or Australian sourced materials in product

    68 votes

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15. Sustainable and Australian focus.

    Donate portion of sale profits to small Australian charities of consumer choice.

    More Australian brands.

    Create a monthly “unearthed designer” of young Australian designers.

    Recyclable and compostable packaging. use paper not plastic for item shipping.

    4 votes

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16. Stock Ringers Western Clothing

    Ringers Western clothing, accessories and boots etc.
    High-quality Australian brand!

    1 vote

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17. Go back to free express delivery

    Back to express delivery for over $50, it’s what always made me shop at iconic first

    148 votes

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18. For the items that can’t be exchanged or refunded- there could be a sell link

    If someone’s buys an item that can’t be returned or exchanged, they can choose to resell it on the iconic.
    Resell your items feature - similar to reebonz for designer items. You could name it
    VintageIconic

    2 votes

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19. $20 birthday voucher please

    When you choose an item that you have down the bottom of the item what you could wear with it.
    eg if you purchase a top. You could have that top with some flared pants and belt and heels or boots and a necklace to have an idea of how to style it especially when a lot of people don’t have time to think about what to put with the item they just purchased and need to get ready and they want to look stylish

    18 votes

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20. I wish the iconic would have Springfield and Celio products, and possibly more Le Coq Sportif
    1 vote

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