Product suggestions for THE ICONIC
Have a great idea to improve your shopping experience on THE ICONIC website or app? Post it or vote on the ideas below and tell us what features we should build next!
Return to THE ICONIC
Looking for help? Contact us or see our FAQs
4830 results found
-
45 votes
-
send more free offers like a cap if we spend over $200
if your like me and spend a bit of money with iconic we should be rewarded with a free cap or hat
104 votes -
Include prepaid addressed stickers/label for returns so I don't need to find a printer to print the label
Include a prepaid addressed label for returns so that access to a printer to print your own returns label is not required.
440 votes -
Have simple good quality classic investment clothing - quality!!! And classic!! I wear pure wool suits that last for years!
Simple classic wool silk cashmere clothes without all the bits example a white silk shirt - no frills etc. A beautiful pure wool coat with a classic elegant cut. Let’s get back to elegant good quality clothing - Australia is far too bent on cheap trendy clothing - especially clothes for corporate elegance - boy it’s hard to find a well cut suit or a beautiful white silk shirt or a decent coat.
12 votes -
Give more discounts codes
I would purchase more items if there were more sales and discounts.
325 votes -
25 votes
-
Create recycle returns or swap with other shoppers
Preowned items can be swapped for another preowned item from other buyers? Recycle your items and swap with your iconic community. Making room in your closet to buy new stuff😁
2 votes -
Show items in different colour options as one rather than separate items altogether
Items which are available in different colours would be easy to find from a drop down menu rather than a completely different item listed
291 votes -
Honour $20 off voucher if first purchase was a return.
My first purchase with the iconic I was happy to receive a $20 off voucher but was disappointed that when I returned the item (as it didn’t suit me) that I lost the voucher which was also confirmed by customer service.
3 votes -
Gucci, Louis Vuitton
Good idea
2 votes -
stock more environmentally friendly brands
more sustainable clothing, source ethically!
more bamboo/hemp clothings, as well as organic cotton31 votes -
Stock more size 16 and above
It is obvious you only buy very few pieces in size 16, because as soon as the new item goes live, it is almost immediately "low in stock" and within a few hours says there is only one item left, or is completely sold out. It is obviously a popular size, so why aren't you stocking more? And why aren't there more brands that stock larger sizes in the first place? There are so many brands on The Iconic that only stock up to a size 12. After your inspiring swimwear runway show where you showcased models of a greater…
8 votes -
Mark items that you have already purchased
Have an icon to show if you have already purchased that item, I sometimes forget I purchased an item and returned it as it didn’t look good on.
9 votes -
postage
Your system for entering postal addresses is antiquated and doesn't let us put in multi-line places properly (such as parcel lockers). You also require me to sign for a package, but since you won't deliver it directly to me at work due to your limited address option, that isn't feasible either. I literally just joined to buy something, and was trying to order a watch right now, but your ****** system was so frustrating that I'm going to go order it directly from the manufacturer for $20 more rather than deal with it.
5 votes -
Loyalty points and same price exchange if exchanged within 14 days.
Loyalty points are something I always look for. And if I buy something on a special offer and the size is wrong I would like to be able to exchange it for a smaller size at the same price. Thanks for asking Cheers Tru.
5 votes -
5 votes
-
3 votes
-
Style entire outfits
Style outfits so we can purchase a top and matching skirt and accessories. Items should be displayed on a model but also listed separately for purchase. Similar to next.com.au
25 votes -
Also issues when purchasing items and then by the time I receive it or want to return it suddenly is on the Final sale and can't be returne.
Keep record of when item is purchased in regards to Final Sales. I have purchased items and between the time of receiving or wanting to return the item it is now in Final Sale category. When I purchased it that wasn't the case so if when we order you could flag it, colour code etc that identifies that it was not purchased as part of this Sale. This could be done within our Order summary. Therefore allowing me to still return/ exchange the item. Currently I have to contact you for authorisation to return these items. It makes me a…
4 votes -
Suggest cami/slips/tanks that colour match some of the sheer tops available.
I purchased a sheer top thinking I could find a cami/tank to match from The Iconic, when I couldn't find one I decided I would have to wear a cami I already owned. Unfortuantely the colour did not match and I returned the top.
It would be great to have the option to purchase a cami/tank that matches the colour of the blouse being purchased.
3 votes
- Don't see your idea?