Product suggestions for THE ICONIC
Have a great idea to improve your shopping experience on THE ICONIC website or app? Post it or vote on the ideas below and tell us what features we should build next!
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4850 results found
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Stop sending an individual email for every item returned and refunded
If you return a large order you can end up with 20 emails and text messages about the return.
Its returned as one order, so process as one refund.8 votes -
Include the length of the dress in the item description
You only do this for some dresses. Please do it for all, especially long dresses and gowns.
9 votes -
3 votes
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stock more plus sized active wear
there isn't a lot of plus sized active wear available, and what is available is quite expensive and brands I haven't heard of, so I don't trust them.
18 votes -
5 votes
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14 votes
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VIP vouchers for regulards
I am a regular shopper (at least over a once a week) we should be able to accumulate points receive discounts
3 votes -
Zoomed in picture of clothing material
This would avoid confusion, as the model picture doesn't always reflect what the material actually is.
3 votes -
point for purchases spent
loyalty program
6 votes -
Freebies/Discounts
Would give freebies and discounts for regular costumers online 👌🏻
14 votes -
postage
Your system for entering postal addresses is antiquated and doesn't let us put in multi-line places properly (such as parcel lockers). You also require me to sign for a package, but since you won't deliver it directly to me at work due to your limited address option, that isn't feasible either. I literally just joined to buy something, and was trying to order a watch right now, but your ****** system was so frustrating that I'm going to go order it directly from the manufacturer for $20 more rather than deal with it.
6 votes -
13 votes
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Stock more of a range of breastfeeding clothing.
There is such a limited range of breastfeeding clothing available in shops in NZ - I’d love to see a bigger range, especially formal wear, smart casual etc.
4 votes -
give the option to buy the outfit - click on each piece to add to bag
At the bottom of the photo, have a box to tick to select 1. ensemble 2. add bottom piece 3. add top piece 4. add shoes. A pop-up "would you also like to buy her shoes?" may be another approach but could annoy some shoppers. Another option is "Model is also wearing shoes by...with a link.
13 votes -
Bring back 100 day returns or at least 70 day returns.
Your returns policy is what made you stand out. It's the main reason I chose to shop with The Iconic over most other retailers, despite often being more expensive.
17 votes -
COUNTRY ROAD BRAND!!!
have the country road brand with tote bags and clothes!! :)
134 votes -
Loyalty reward scheme
Spend x amount get a discount
8 votes -
mute styles we aren't interested in, and brands as well
I loathe, for example, cold shoulder tops. I don't want to buy them, I will never buy them.
Also, a choice for large busts or a comment saying that they will/won't suit large **. So many things look nice on the models but show way too much cleavage when I try them on. I have FF ** - the tall range, for example, is for tall and skinny people.3 votes -
4 votes
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Getter better customer service
Very disappointed in customer service I received.
4 votes
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