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I wish THE ICONIC would ...

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START A VIP LOYALTY REWARDS PROGRAM

I find i tend to shop places like Lorna Jane,Guess,Nike etc via there online sites as i love the rewards i receive & i love shopping with you guys but if yous added a Rewards system i would definitly shop more threw The Iconic than what i already do,which is quite abit 😎 1 of my fav places to shop,Rewards would just add to the fun

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Kylie O'shea shared this idea  ·   ·  Report…  ·  Admin →
completed  ·  AdminMelissa (Product Lead, The Iconic) responded  · 

We’re excited to share that THE ICONIC Front Row has launched!


Your front row seat to more!


How Front Row works:

  • Collect ICONS: Earn ICONS with every eligible purchase at THE ICONIC.
  • Unlock Rewards: For every 1,000 ICONS you earn, you receive a $10 Front Row Reward.
  • Earn Faster: Complete Access Extra Offers to collect more ICONS and reach Rewards faster. From time to time, we may even surprise you with a Bonus Reward for instant redemption.
  • Level Up: Collect ICONS during your Membership Year to reach 4 Status Levels, each unlocking extra benefits.


Status Levels + extra benefits

In addition to earning ICONS and unlocking $10 Front Row Rewards, Front Row includes multiple Status Levels. Each level unlocks additional benefits, such as:

  • Higher ICONS earn rates
  • Birthday Rewards
  • Anniversary Rewards
  • Other exclusive offers

Your Status Level will be based on the ICONS you collect throughout your Membership Year.


Who can join + how to join

If you call Australia or New Zealand home and are over the age of 18, you’re invited to join THE ICONIC Front Row.

You can join for free by creating an account and shopping at THE ICONIC. Membership is automatic for eligible customers; there’s no separate sign-up process required.



We built Front Row because you asked for it - and we’d love your continued feedback: which benefits matter most to you, and what would you like to see next?


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  • Anonymous commented  ·   ·  Report

    If The Iconic doesn't have a rewards program or start one, if it adds the points from purchase to the brands that do have rewards programs when bought through The Iconic?? i.e. at purchase there might be a box to add member number for that brand?

  • Rachel McKenzie commented  ·   ·  Report

    I’m always finding an item I love on your site, but end up finding it and buying it elsewhere because they have better rewards. Eg. spend $250 get a $20 voucher

  • Christina commented  ·   ·  Report

    A tiered loyalty program that rewards customers based on their tenure, money spent per year, frequency of purchases, frequency of product reviews, etc.
    Prizes should include discounts, free items, access to special events, personal shopping services, wardrobe advice, etc.

  • Mere Nitiva commented  ·   ·  Report

    When customers buy an item to use reward card for points , with every points or total ...they earn an item for discounts through ordering on line and they will quote the. Reward card number every item they buy. On cart gives them reward points . Every registered customer is able to register for this card to get points

  • Mere Nitiva commented  ·   ·  Report

    All VIP items to be delivered prompt and added as special or priorities when orders by them above others . A card to be enclosed with each items as VIP .symbol ei a yellow card or red card enclosed customer name and complimentary thank you and discount added on it as a thank u for the VIP ...

  • Anonymous commented  ·   ·  Report

    I understand that some sale items are final however if you have customers that use the site regularly, allowing them the option to return final sale items would increase purchases. I know there are a few things I have left here as it was a final sale and I wasn’t sure.
    Setting guidelines on what regularly would be also so that consistency and transparency were there too.

  • Anonymous commented  ·   ·  Report

    customer rewards in way of % off items with customer information feedback, daily deals in the category you specialize in.

  • Anonymous commented  ·   ·  Report

    Perhaps reward frequent shoppers with free delivery or special discounts.

  • Lesa Jon commented  ·   ·  Report

    Promotional give always offering customer choice of sport shoe to the value of or tshirt from a particular brand or handbag from latest range etc customer entries simple email address winner chosen randomly notified by email etc

  • Anonymous commented  ·   ·  Report

    A frequent flier type program to encourage more sales and reward your loyal customers

  • Anonymous commented  ·   ·  Report

    I think a point program (VIP) would be a great idea for regular shoppers. Once a certain amount of points has been reached a small voucher could be issued of a special discount code. This will also help generate continual return.

  • Anonymous commented  ·   ·  Report

    A POINTS SYSTEM- WITH REWARDS (ie - gift voucher). For example - $500 worth of shopping = $50 Iconic rewards!!

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