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Product suggestions for THE ICONIC

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64 results found

  1. More filters for womens dresses e.g. Summer, day time as they are all evening style sub-categories

    6 votes

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  2. Be quicker about finding out who used my email address to create an account.

    I have received welcome emails and tracking details for an order and account in someone else's name.
    I don't even live in Australia.
    The Iconic are very slow in responding.
    If I was a customer, I would be concerned at their lack of concern, and I would worry about the security of my details.

    5 votes

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    completed  ·  1 comment  ·  Admin →
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  3. Have a search by fabric filter, to limit search to cotton, silk, wool etc.

    5 votes

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    completed  ·  1 comment  ·  Admin →
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  4. We NEED Afterpay for NZ!!!!!!

    Afterpay for NZ

    4 votes

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  5. Either implement afterpay for New Zealand or remove it from being advertised

    Either implement afterpay for New Zealand or remove it from being advertised. If it’s in the pipelines tell us when or remove it, it’s misleading.

    4 votes

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  6. Have laybuy or after pay available to New Zealand.

    4 votes

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  7. Have Afterpay etc for NZ customers

    3 votes

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  8. Afterpay or Laybuy option for NZ customers

    Would make sense to align with competitors and make it easier for customers to shop!

    3 votes

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  9. get after pay available for new zealand customers aswell! :)

    3 votes

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  10. Afterpay NZ - P L E A S E ! I'm a uni student and afterpay is my life saver for not only myself but for gifts and anything last minute!!

    3 votes

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  11. It would be great if there was an after pay option for NZ customers

    Have after pay available for those customers purchasing items from NZ . I know this iconic has this option but it is only for Australian users which isn't fair

    3 votes

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  12. Provide more frequent sales and send notifications for them

    3 votes

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    completed  ·  1 comment  ·  Admin →
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  13. After pay for New Zealand customers

    2 votes

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  14. present on your birthday

    A gift or voucher

    2 votes

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    completed  ·  AdminTHE ICONIC (Product Manager, The Iconic) responded

    Thanks for your feedback, this is something we already offer. Simply add your date of birth to your account and subscribe to our newsletter and we’ll send you a 20% off voucher on your birthday.

  15. NZ afterpay pleasssseee...

    1 vote

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  16. we need afterpay or zippay Aus.

    1 vote

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    completed  ·  0 comments  ·  Admin →
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  17. Picture searching

    Upload a picture, say a striped top and gives you options closest to that picture (asos has it ;))

    1 vote

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    completed  ·  AdminTHE ICONIC (Product Manager, The Iconic) responded

    Hi,

    THE ICONIC app has image search as well! If you open your iOS or Android phone and tap search, you’ll see a camera icon on the top right. Just tap it and you can find products on THE ICONIC closest to your picture.

    - THE ICONIC Product team

  18. Birthday vouchers

    1 vote

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    completed  ·  AdminTHE ICONIC (Product Manager, The Iconic) responded

    Hi there,

    Actually THE ICONIC does provide a Birthday voucher to customers, please let us know if you haven’t received yours. You can check on your account page that the right Birthday date has been entered.

    - THE ICONIC Product team

  19. Have an option to shop on instagram

    Having the option of being able to look at the Iconic Instagram and shop the items like other brands such as Kookaï

    1 vote

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  20. Be able to return via parcel point

    Use parcel point as a returns service as well as the post office. A lot easier to visit if you work 9-5!

    1 vote

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    completed  ·  AdminTHE ICONIC (Product Manager, The Iconic) responded

    Thanks for your feedback. The good news is that you can return via Parcel Point!

    Just follow these steps:
    1. Complete THE ICONIC returns form by logging in to your account.
    2. Once you have submitted your return, select if you would like to drop your parcel off to one of 1,300 Parcel Point locations (free service) or have your return picked up from you preferred location ($4.95 fee). Review and confirm your details to create your return shipping label.
    3. Print your return shipping label and attach it to your return parcel (ensure you don’t cover the barcode and remove any existing labeling if you are using the ICONIC satchel).

    Find out more here: https://theiconic.zendesk.com/hc/en-us/articles/212466277-How-do-I-return-an-item-

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