I recently made an online order and am totally dissatisfied. After numerous emails (which I did not get a response to) I called Forever New and asked them where my order was. I was told that they would find out and get back to me. I asked if that would be the same day and they reassured me it would be and apologised for not responding to emails. Three days later I am still waiting for the phone call and also for my purchase. I definitely won't be buying from them ever again.
If you order from their other online ICONIC, you will need to order at least 4 sizes bigger than what you would normally order (and then it still may be too small). I ordered something in XL thinking yep, size 12 that should cover it. The items were so small that my 15 year old niece who buys a size 14-16 in the kids sizes or size 6-8 in womens, was not able to wear it as it was too small for her.
Don't waste your money ordering from ICONIC or Forever New.
I recently made an online order and am totally dissatisfied. After numerous emails (which I did not get a response to) I called Forever New and asked them where my order was. I was told that they would find out and get back to me. I asked if that would be the same day and they reassured me it would be and apologised for not responding to emails. Three days later I am still waiting for the phone call and also for my purchase. I definitely won't be buying from them ever again.
If you order from their other online ICONIC, you will need to order at least 4 sizes bigger than what you would normally order (and then it still may be too small). I ordered something in XL thinking yep, size 12 that should cover it. The items were so small that my 15 year old niece who buys a size 14-16 in the kids sizes or size 6-8 in womens, was not able to wear it as it was too small for her.
Don't waste your money ordering from ICONIC or Forever New.