Skip to content

Anonymous

My feedback

1 result found

  1. 2,829 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Anonymous commented  · 

    I recently made an online order and am totally dissatisfied. After numerous emails (which I did not get a response to) I called Forever New and asked them where my order was. I was told that they would find out and get back to me. I asked if that would be the same day and they reassured me it would be and apologised for not responding to emails. Three days later I am still waiting for the phone call and also for my purchase. I definitely won't be buying from them ever again.

    If you order from their other online ICONIC, you will need to order at least 4 sizes bigger than what you would normally order (and then it still may be too small). I ordered something in XL thinking yep, size 12 that should cover it. The items were so small that my 15 year old niece who buys a size 14-16 in the kids sizes or size 6-8 in womens, was not able to wear it as it was too small for her.
    Don't waste your money ordering from ICONIC or Forever New.

Feedback and Knowledge Base