Old or damaged packaging.
Please don't send customers expensive footwear, even if on sale, in old, broken and damaged shoe boxes. This makes for a horrible experience upon opening the parcel. Repair the box or have it replaced. Wrap the contents securely. The way an item arrives to the customer, the presentation, is all part of the experience. Make it special. Don't send junk packaging it's offensive.
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Judi Sammut
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