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I wish THE ICONIC would ...

← Product suggestions for THE ICONIC

Just get back to my query so I know where my package is

So the idea is when a query is received from a customer, rather than have them chase you 4 times for a reply... connect with them and assist so they receive the item they order within a reasonable timeframe.

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Wade shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminTHE ICONIC (Product Manager, The Iconic) commented  ·   ·  Report

    Hi Wade,

    Thanks for reaching out. We're really sorry to hear that we haven't resolved your enquiry in an efficient manner.

    Are you able to send through your order number so I can look into this further? I would like to reach a resolution for you as soon as possible.

    - THE ICONIC Customer Service Team

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