Print the return label on the paper/card that is always included in the packaging with tick boxes for selecting which item to refund/credit.
Within every package, there is always a piece of card/paper that says "Thank you for shopping with us". Why not print the shipping label on the back of the card??
Also provide tick boxes on the same card allowing the customer to choose which item to return for refund or 110% store credit.
Anonymous
shared this idea
Hi there,
Thanks for your feedback about printing the return label and including it in the package. This is something we’re testing to make our customers life a bit easier. We’ll let you know when we have more to share.
Thanks again for your feedback it’s super valuable to us.
- THE ICONIC Product team
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Anneliese
commented
Fab idea!
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Anonymous
commented
Yessss this would be amazing !!!
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Anonymous
commented
Excellent idea as I haven't got access to a a printer.
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Anonymous
commented
Great idea
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Anonymous
commented
That would be good if they could send return labels
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Anonymous
commented
Agree! Great idea!
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Anonymous
commented
If you need to return an item once you have notified iconic and been given a return label the post office will scan it and give you a receipt. There’s no need to print.
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Anonymous
commented
Please provide a return card when you post things to customers. We can't print them at times
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Anonymous
commented
I love this idea - I hate having to print the label!