Product suggestions for THE ICONIC
Have a great idea to improve your shopping experience on THE ICONIC website or app? Post it or vote on the ideas below and tell us what features we should build next!
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4760 results found
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24 votes
Thanks for your feedback. This season we are introducing Premium brands such
as IRO, ATP Atelier, Loeffler Randall, Hope, Pura Lopez, Joseph, Max & Co, KitX and many more. -
Wish you will improve product quality
Clothes style is hot ,****, nice but material quality is poor.
8 votes -
11 votes
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1 vote
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Make it easier to explore new brands by having a showcase section (not just an alphabetical list)
I'm thinking of something similar to NZ Sale or OZ Sale where there is an image representing the brand that gives you some indication of the style/target market it is for.
6 votes -
8 votes
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Offer price guarantee for 3 wks
Just like shopping in the USA some store provide price guarantee to customer and if the item I bought go on sale within the next 3 wks ICONIC will refund the difference. So customer can feel at ease purchasing product when they like it and not waited to see if they will be on SALE
111 votes -
Use enviromentally friendly packaging!
Shopping with a conscious is always cooler. I don't even know if you can recycle the plastic currently used?
17 votes -
offer a discount on your birthday customised to your selections on iconic
you need to customise a newsletter depending on a search done by the customer and their buying habits
9 votes -
Enable you to use a discount code on already reduced/sale merchandise
I often have a discount code from other companies, for instance QANTAS or UNIDAYS, and can only use it on full priced merchandise. I understand this, however some sale items I have purchased were more expensive than full priced merchandise. So perhaps these types of codes could be used once you spend over a certain amount instead of invalid altogether?
19 votes -
2 votes
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Offer refunds when product arrives late.
If the product is delayed in transit, offer a refund on the item or have a courier service deliver the item within the ascribed time frame free of charge.
10 votes -
Offer Wearable Tech
Tech that was fashionable - perfect to accessorise my outfits.
1 vote -
be better
Send orders on time when customers have paid for express same day delivery- make sure that happens.
- don't send faulty stock
- dont charge customers for out of stock items ?!
- when you have totally made every mistake offer a refund or huge discount, because the damage I have done by sharing my real experience with iconic this tim of year could of been avoided if my problem was resolved and I was treated fairly and not ****** around,2 votes -
not send me an email for every item returned and every refund processed.
...not send me an email for every item returned and every refund processed. Just a summary email, like the one you get when you place an order, would you be so much better.
5 votes -
Speed up refund processing time.
Perhaps an instant refund, before the goods are received back; particularly for loyal customers with proven track records of no problem returns. As long as the return has been booked in, this would seem viable. And, the sooner I get a refund, the sooner I can spend it with The Iconic! Everybody wins.
18 votes -
package your outfit like it means something
Not everyone has alot of money and when they order that special outfit a small special gift or thankyou makes a huge diffrence and makes you feel like a VIP customer.
6 votes -
have live chat 24/7
That the live chat help tool was staffed everyday of the week and all the time
6 votes -
Showcase new designers/brands each season
The Iconic would be a fantastic platform for exposing new/up and coming designers, especially from Aus/NZ. Would be great to see new brands coming through each season!
17 votes -
Stock Bamboo Life Australia sunglasses
Stock Bamboo Life Sunglasses collection - www.bamboo-life.com.au
1 vote
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